FAQ

Tire purchases and product range

Vi tilbyr et komplett utvalg delt inn i tre pris- og kvalitetsklasser:

Premium: Continental, Michelin, Pirelli, Bridgestone, Goodyear, Nokian Tyres, Hankook, Dunlop, Yokohama og BFGoodrich.

Mellomklasse: Falken, Vredestein, Kumho, Nexen, Uniroyal, Firestone, Toyo, Kleber, Maxxis, Cooper, Fulda, Semperit og Barum.

Budsjett: Sailun, Westlake, Goodride, Laufenn, Matador, Kormoran, Tracmax, Triangle, Radar, Dębica, Point S, Austone, Landspider og Arisun.

Motorsykkeldekk leverer vi fra blant annet Metzeler, Pirelli, Michelin, Mitas og Heidenau. Totalt har vi over 130 dekkmerker.
Premium (e.g. Continental, Michelin, Nokian) offers the shortest braking distances, lowest noise levels and superior durability on the market.

Mid-range (e.g. Falken, Hankook, Kumho) offers an optimal balance between price and safety for daily commuting.

Budget (e.g. Dębica, Goodride) are affordable, approved options for those who drive less or want a cost-effective tire replacement.
Check your vehicle registration document under axle data or read the numbers directly from the tire sidewall (e.g., 205/55 R16). If you are unsure, fill out our contact form with your license plate number, and our team will guarantee to find compatible tires.
All our tires are fresh, brand-new products sourced directly from authorized distributors. We store them in dark, dry, and temperature-controlled premises in accordance with strict industry requirements.

Shipping and Delivery

Yes, we offer free shipping and delivery on all our tire orders, straight to your specified address. No unpleasant shipping fees are added at checkout.
Normal delivery time is 2-4 business days. As soon as the shipment is prepared at the warehouse, you will receive a tracking number by email and SMS, so you can follow the shipment in real time.
Yes! If you choose mobile tire fitting or a tire change, the service van will transport the tires directly to the agreed address - right at your home driveway or workplace.
No, you can use the carrier's tracking link to authorize the driver to leave the shipment in a safe place (e.g., under a carport, by the front door, or in a garage).
Ja. Alle dekkpriser hos dekkHub inkluderer miljøgebyr (avgift for innsamling og gjenvinning av brukte dekk) og mva. Miljøgebyret kommer ikke i tillegg i kassen.

Payment methods

You can pay with Vipps MobilePay, Klarna, Apple Pay, Google Pay and card (Visa, Mastercard, American Express, Maestro and UnionPay). All payments are encrypted through secure payment solutions, and we charge no fees, regardless of which payment method you choose.
Yes. Select Klarna at checkout, and you’ll see which payment options are available to you. The payment is completed securely through Klarna’s solution, and you’ll receive an email confirmation as soon as the purchase is complete.
The amount will be charged when you complete your order at checkout, regardless of which payment method you choose. You will receive an order confirmation by email immediately.
Yes. Enter the company name at checkout, and it will appear on the receipt you receive by email once the order is complete. If you need the receipt resent, just contact us at dekkhub@kuklagruppen.no.

Mobile Tire Service & Services

Our specially equipped service vehicle arrives at the agreed time and place. The vehicle must be parked securely on solid ground. You can skip the queues and waiting rooms, and you don’t even need to be present as long as the key and any lock cylinder are accessible.
The tire hotel service includes pickup and delivery, thorough and gentle machine washing of rims and tires, digital tread depth measurement, tire pressure adjustment, and secure seasonal storage in a dark, temperature-controlled facility.
Call our 24/7 Dekkservice SOS roadside assistance. Our mobile service van will respond urgently to your location with plugging equipment, a compressor, and a spare wheel to get you safely on your way without a tow.
Du kan avbestille eller flytte en bestilt time for mobil dekkservice kostnadsfritt frem til 48 timer før avtalt tidspunkt. Send en e-post til dekkhub@kuklagruppen.no eller bruk kontaktskjemaet, og oppgi ordrenummeret ditt.

Avbestiller du senere enn 48 timer før, kan vi kreve dekket kostnader vi allerede har hatt og tap som følge av avbestillingen, etter håndverkertjenesteloven. Dette begrenser ikke angreretten din. Se kjøpsbetingelsene for detaljer.